Frequently Asked Questions about the Salzburg Card

You book it online via Tiqets and immediately receive a digital voucher by e-mail, which you exchange on arrival for the physical Salzburg Card. You can do this at the Tourist Info at Mozartplatz, the main railway station or the airport, among other locations. More details under Prices.

The card is available in three durations: 24, 48 or 72 hours. Choose the duration that suits your visit when you book.

The card is available in three durations: 24, 48 or 72 hours, each for adults and children aged 6 to 15. The current price for your chosen option is shown live in the booking widget; all options are listed under Prices.

Yes. Children aged 6 to 15 pay a reduced price, selectable as a separate option in the booking widget. Children under 6 generally do not need their own card.

In most cases, yes -- even three or four visits cover the cost. Visiting Hohensalzburg Fortress, one of the Mozart houses and the House of Nature, plus a ride on the Untersberg cable car, already adds up to more than the card price when bought individually. See the Attractions page to work out which duration suits you best.

The time starts with the first use of the physical card, not at the time of purchase or exchange. Example: first use at 10:00, card valid until 10:00 the following day (for 24h). Tip: activate the card late in the morning to get the most out of it.

Important: you first receive a digital voucher by e-mail, which you exchange on arrival for the physical Salzburg Card. Exchange points:

• Tourist Info Mozartplatz 5 - daily 09:00-17:00 (Jan-Mar: closed on Sundays)
• Tourist Info Südtirolerplatz 1 (main railway station)

Only the physical card grants entry, so allow a little time for the exchange.

The voucher is generally valid for several months; the exact date is printed on your voucher. The 24/48/72-hour period only begins after you exchange the voucher and use the physical card for the first time.

No. Each attraction can be visited once free of charge. Additional visits to the same sight are paid.

No. The card is personal and issued in your name. Transferring it to another person is not permitted.

Valid for: trolleybus lines 1-14, Albus lines 20-28, 31, 34-36, 151, the local railway S1 to Acharting, and selected Postbus routes into the surrounding area. Not valid for OeBB trains and the OeBB S-Bahn. Details under Public Transport.

From the airport you can take a trolleybus into the city centre -- the journey is covered by the card. For current routes and departure times, the free Salzburg Verkehr app is your best resource. More under Public Transport.

The Salzburg Card is Salzburg's official tourist card: one free admission to more than 30 attractions plus unlimited public transport, for 24, 48 or 72 hours. Included highlights are Hohensalzburg Fortress, Mozart's Birthplace and Residence, Hellbrunn Palace, DomQuartier, the House of Nature and the Museum der Moderne. The card also provides discounts on concerts and other excursions.

Included free of charge (once each) are the Fortress Railway to Hohensalzburg, the Untersberg Cable Car, the Mönchsberg Lift and the Salzach River Cruise. The full list of attractions is available under Attractions.

There is no dedicated fast-track entrance. However, you save time because no ticket purchase on the spot is needed -- at many attractions (e.g. the Fortress Railway, House of Nature) you can go straight to the entrance.

The combination includes the Salzburg Card (24, 48 or 72h) plus an English-language Old Town walking tour with a licensed guide in a small group (max. 25 people), covering the highlights of the Old Town, the Mozart sites and Mirabell Gardens. Better value than buying both tickets separately.

Yes, unredeemed vouchers can be cancelled or changed free of charge up to 24 hours before your visit date. Once the card has been exchanged and activated, no refund is possible.

If the card is lost, no replacement card will be issued and a refund is excluded. Keep the card safe and store your original voucher as proof of purchase.